Why does my 4th strand not light up? Got a flash, then nothing. I have reset my lights 10 times. Ive tri3d 2 differernt strands, same thing.
Dear user,
Thank you for your message.
May I confirm whether you’ve tried two different light strings, and regardless of which one you use, the fourth one fails when connected to the third light string?
If that's the case, there may be an issue with the connector at the end of the third light string.
Please try replacing the third string and then connect the fourth one to see if that resolves the issue.
-Please assemble or disassemble the light strings while they are unplugged to prevent misalignment and damage during connection.
Please feel free to contact us if you need further assistance.
Best regards,
Taylor
Lepro Customer Service Team
Best regards,
Taylor
Lepro Customer Service Team