Hello, my wife has shared a device with me. Everything is correctly in place as far as I can see. Unfortunately, it is displayed as offline. My wife can control and change the LED normally with the app.
Dear User,
Thanks for reaching out to us.
Please kindly let your wife reconnect the device with 2.4Ghz wifi and bluetooth on, and then share you the device again.
It should work after that.
Regards,
Lepro Customer Service Team