Wifi password incorrect

B1 Lights were working with Wifi and all ok and then all of a sudden the lights would not work with Alexa, I have reset the bulbs and now it’s stating the WiFi password is incorrect which it isn’t. 

Dear User,


Thanks for your message. 
We have sent you a private message to help you further.
Look forward to your reply there.

Regards, 
Lepro Customer Service Team
 
 

I have not received a message, where can I find my messages in the app?