Bulbs not going into pairing mode

Bulbs not going into pairing mode. I have tried the reset function and nothing worked. I don’t know what to do as it won’t even enter pairing mode with blu light flashing.

Bc1 light bulbs 
1 Like
Dear user,
Thank you for your message.
If your bulbs can not enter paoring mode, they may be faulty.
Please send an email to our official website by cs@lepro.com to contact us for after-sales service or claim.
Best regards
Lepro Customer Service Team 

i’m having the exact same issue i just tried to go into the old app just realized it has been removed from the app store so download this one. i been trying to contact my lightbulb and I’m having the exact same issue it won’t go flashing blue to connect it It’s just staying on one color.