My lights are flashing white not blue on inital setup and won’t connect?
Dear User,
Thank you for reaching out.
Please follow these steps to connect your light to the Lepro app:
1. Ensure Bluetooth is turned on and connect your phone to 2.4Ghz WiFi.
2. Turn on the light. It will start flashing a slow blue light, indicating it’s in pairing mode. If the light does not flash blue, please reset it using the following methods based on your product model:
- Models B1, BC1, BP1, R2, or T1: Turn on the light, wait for 10 seconds, then switch it off and on four times.
- Models WL1, S1, N1, ZB1, TB1, TB2, E1, etc.: Long press the button on the white control box for over 5 seconds.
- If your product is a different model, please provide the model number for further assistance.
3. Open Lepro App, click 'Add device'
4. If it shows '1 Device Detected' at the top, click 'Check'
5. Enter the name and password of your WiFi network.
6. Click 'Next.' The light will pair successfully within seconds and turn to solid white.
7. Rename it and click 'Done'.
If the connection fails, please let us know which step did not work and any error messages you encountered so we can assist you further.
Best regards,
Lepro Customer Service Team
Still doesnt work