Cant sync my light

I can’t sync my music to my ceiling light?

Dear User,


Thanks for reaching out to us.
1.Please ensure that the app has permission to access the phone’s microphone.
2.You could try to increase the volume and select music with a stronger rhythm.
Feel free to contact us should you have any questions or need assistance.

Regards, 
Lepro Customer Service Team
 
 

I have already done that I’m puzzled