Lightbulb preset sequences doesn’t work

I have this bulb and a the preset sequencer doesn’t work. 

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Dear User,

Thank you for reaching out.
To better assist you, could you please provide the model number of the light bulb you have and specify which preset sequencer functions are not working? 
Any additional details will help us troubleshoot the issue more effectively.
Looking forward to your response

Best regards,
Lepro Customer Service Team