Why wont my lights work

Why wont my bluetooth pair to the lights and why wont my wifi work on them they just will not connect and i dont know why they were working fine before but now all of a sudden they’ve just stopped working 

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Dear user,

We sincerely apologize for any inconvenience this issue may have caused. 
We have sent you a direct message to provide further assistance.
We look forward to your response to that message.

Best regards,
Lepro Customer Service Team

How can i fix this problem 

Dear user,

We have sent you a direct message to provide further assistance.
 
Best regards,
Lepro Customer Service Team 

Could u please send me out some replacement lights 

Can you please DM about this same issue