In the app I am able to change colours, however when white light selected only a warm (amber) light is given out, example light on app only shows warm white… moving the slider to the right doesn’t change the colour temperature.
Hi there,
We sincerely apologize for any inconvenience this issue may have caused.
We recommend trying the following steps:
1. Choose the desired color temperature. For a cool white color, please move both sliders to the right.
2. Select "Draw" or "Fill".
3. Click or slide on the round blocks to apply the chosen color.
Please see the attached image for reference.
If this does not resolve the issue, please feel free to reach out. We are happy to assist you.
Best regards,
Lepro Customer Service Team
I don’t have those top circles with white shades…
Dear User,
Thank you for your inquiry.
Different products may have different interfaces.
Please provide the product model number and let us know how we can assist you, so we can check and help you accordingly.
Best regards,
Lepro Customer Service Team